When my investigation into mass wage fraud at 7-Eleven made national headlines in August 2015, I started receiving complaints about Domino’s from employees and franchisees. The striking similarity of these complaints to the stories I heard when investigating 7-Eleven was concerning, and given the size and spread of Domino’s, these complaints were potentially just a small slice of the story.
To better understand the reality of operating a Domino’s franchise and to see if there were systemic issues, I travelled Australia with my colleague Maddison Johnstone. This investigation covered approximately 70 stores in five states, where I met with franchisees who claimed to have been disadvantaged by the Domino's system. The issues experienced by franchisees indicated there may be systemic problems, and some claimed to be left financially and emotionally drained. Of those I spoke to, it was common to hear them say they were sold a dream but they realised in reality, they were buying a job.
If you are a disaffected franchisee, employee, or whistleblower, I would love to speak to you. I can be contaced anytime 24/7 on 0458 369 975 or email@example.com. Your identity will be kept anonymous and information will be kept confidential.
by Michael Fraser from QLD, 4216
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